FAQ

We specialize in a wide variety of costumes including Disney characters, superhero outfits, anime-inspired designs, cartoon characters, video game costumes, and themed party wear for all ages! Whether you’re looking for something magical, heroic, or spooky, we’ve got you covered.

Absolutely! We proudly offer an extensive collection for everyone – including dedicated Men’s and Women’s Costumes sections. Plus, we have unisex options and costumes for all body types!

Yes! We offer complementary wigs, makeup, and accessories to complete your transformation. Check out our “Wigs” and “Make-Up” sections for the perfect finishing touches!

We ship globally to costume lovers almost everywhere! However, due to logistical constraints, we currently cannot deliver to some remote locations and parts of Asia. We’re constantly working to expand our reach!

We offer two magical shipping options:
– Standard Shipping ($12.95 flat rate): Via DHL or FedEx, delivered in 10-15 days after shipping
– Free Shipping: For orders over $50 via EMS, delivered in 15-25 days after shipping

Orders typically take 1-2 days to process before shipping. We recommend ordering early for events like Halloween or cosplay conventions to ensure plenty of transformation time!

We offer a hassle-free return policy within 15 days of delivery. If you’re not completely in love with your costume, just contact our friendly support team at [email protected], and we’ll help you out!

Returned items must be in original condition with tags attached. We want you to have the perfect costume experience, so we’ll work with you to make things right!

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Absolutely! We use industry-standard encryption to keep your payment information safe and secure. Your privacy is important to us.

Yes! We frequently run flash sales with discounts up to 30% off! Keep an eye on our website and sign up for our newsletter to never miss a deal.

Follow us on social media and subscribe to our newsletter for the latest costume arrivals, exclusive deals, and party inspiration!

Our friendly support team is always here to help! Email us at [email protected], and we’ll get back to you faster than you can say “transform!”

Our team is available during standard business hours EST, but you can email us anytime at [email protected], and we’ll respond as quickly as possible!